At eduSYMS Online, we are committed to providing high-quality education and ensuring customer satisfaction. This refund policy outlines our procedures for refunds and cancellations.

Course Refunds We offer a 30-day money-back guarantee for most of our courses. If you are not satisfied with your course within 30 days of purchase, you may request a full refund by contacting our support team at [email protected]. Refunds will be issued to the original payment method used for the purchase.

Some courses may have different refund policies, such as courses with limited enrollment or courses with non-refundable fees. Please check the course description or contact our support team for details.

Cancellation and Refund for Services We offer refunds for some of our services, such as tutoring and technical support, if the service is not satisfactory or if the service is cancelled before the agreed-upon completion date. Refunds will be prorated based on the amount of the service completed.

Payment Disputes If you have a dispute with a payment, please contact our support team at [email protected] to resolve the issue before initiating a chargeback with your bank or credit card company. Chargebacks may result in the suspension or termination of your account.

Changes to Our Refund Policy We may update this refund policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide you with the option to review and accept the revised policy.

Contact Us If you have any questions or concerns about our refund policy or procedures, please contact us at [email protected].